DISDA: Digital Service Design Architecture for Smart City Ecosystems

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GE Mouzhi BÜHNOVÁ Barbora

Rok publikování 2022
Druh Článek ve sborníku
Konference Proceedings of the 12th International Conference on Cloud Computing and Services Science
Fakulta / Pracoviště MU

Fakulta informatiky

Citace
Klíčová slova Digital Service, Service in Society, Service Design Architecture, Social Connectivity
Popis Due to the interoperability difficulty and development bottleneck of various services in a city, the effective design of services has become a critical concern in smart city ecosystems. Based on the interconnection concept of Management by Competencies, this paper proposes an DISDA architecture to facilitate the digital service design in a smart city ecosystem. The DISDA architecture not only can guide the users to design the services with the defined processes but also can measure the maturity of the existing services and determine possible service improvements. Based on the proposed service design architecture, we conduct a case study to validate the usability and applicability of the proposed service design architecture.
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