Service Prototype

Prototyping is used to improve your service step by step and prepare it for real use. The idea is the same as product prototyping - it's about taking an idea into the real world.
Prototyping is a great tool to nip service delivery problems in the bud. Even in live operation, you can change and improve the service, which is what you're going to get anyway.


prototype, MVP, test, design, service

Prototyping will save you a lot of money and energy, because when the service is live, you'll only be tweaking the details and not the essentials. If your prototype succeeds, the real service is much more likely to succeed.

communication skills, paper or digital model

concret: specific best practice (e.g. use microservice)

Application domain:
Medicine/Healthcare, Education (Technology enhanced learning), Data science (analysis & visualisation), Industry (Production), Mobility, Energy, Software engineering

Main phase:
Development: Testing

Related literature:
a book Design služeb

In which projects do/did you use this practice?
Publishing COVID graphs and visualizations, publishing of a new web

Project Manager

>10 years of experiences
Masaryk University

1. How do ​you rate the potential benefit for your projects? 4
2. How often are you using that practice? 3
3. What is the effort to introduce the practice in your project upfront? 4
4. What is the effort to apply the best practice in your project daily basis? 4

Questions 1, 3 and 4 (1 = Low, 5 = High)
Question 2 (1 = Never, 5 = Always)

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